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    GENERAL CONDITIONS

    1. Conclusion of the contract:
    Please send the application form directly to the school. Minimum age of admission is 16 years. The contract is concluded when the school has confirmed your application in writing. The confirmation will be sent to you as soon as possible.
    2. Payments:
    2.1. Following the receipt of your confirmation you will have to settle enrollment fee (Euro 25,00) plus 20% of the total amount of tuition fee as down-payment. Payments can be made by bank transfers or Paypal. The balance must be settled in full before the beginning of the course in the same way as the advance payment or by credit card or cash on the first day of the course.
    2.2. Accommodation fees must be paid directly to the owner of the place. An advance payment is required at the moment of registration and the balance can be paid on the first day in Naples. Methods of Payment: bank transfer, Paypal or cash.
    2.3.If you booked hotel, Airbnb of B&B suggested by the Association you will pay directly according to their methods of payment.
    3. Services:
    The contractual services provided appear on the web site and in the price list. Different agreements must be confirmed in writing.
    4.Cancellations:
    4.1. Cancellations must be sent to the school by e-mail.
    4.2. If a cancellation is made more than 7 days before the beginning of the course, the Association will refund the total amount received.
    4.3. If a cancellation is made at a later time, we will refund the amount received except Euro 100,00.
    4.4. For cancellations after the beginning of the course there is no refund. There can be no refund for students who begin their booked course late or leave before the end of a session or miss lessons.
    5. Lessons:
    Lessons are held from Monday to Friday and can take place either in the morning or in the afternoon. Lessons are not held and not refunded on national and local public holidays.
    5.1. In the rare event that a student is the only one for a particular groupe course, the type of tuition will be converted into individual lessons, reducing by 50% the hours of the courses (ex: 2 hours individual lessons instead of 4 hours group lessons a day). In the event that there are only 2 students for a particular level, tuition time will be reduced by 1/3, given the more intense nature of a small class size.
    It is possible to change the course after it has begun but only with a more intensive course and not the opposite, respecting the whole period of attendance previously booked. If a student does not attend or wants to shorten his/her course after the course has begun, lost lessons cannot be made up and tuition fees will not be refunded.
    6. Accommodation:
    6.1. Finding accommodations is a service reserved only to regularly enrolled students. All housing is strictly booked from the Sunday before the starting date from h 12.00 on, until the Saturday after the end of the course until 10.00am. Extra days must be booked in the enrollment form as extra accommodation arrangements. All details about accommodation will be communicated to students or agents about 2 weeks before the starting date.
    In case of complaints, students can address our administrative office in written form. After considering the students fully justifiable reasons and the actual availability, the school will do its utmost to find the best and most satisfying alternative.
    6.2. On the rare occasions the Association is unable to provide the accommodation requested, it will offer alternatives. The school only act as intermediary between students and landlords/families and cannot be responsible for the relations between them.
    6.3. If you book hotel, Airbnb or B&B suggested by Istituto Italia CL Aps, the payment will be made according to their requirements.
    7.Insurance:
    7.1. Our students are insured (accidents) during classes.
    7.2. Participants are not insured against illness, theft or loss of personal belongings, either in the school or by those offering the accommodation. We therefore recommend taking out a personal insurance policy.
    7.3. Citizens from European Union countries are entitled to free medical care in Italy. Students from non-EU countries must enquire with the authorities in their countries to know if they are insured during a stay abroad; if they are not covered, they should arrange health insurance to cover their stay in Italy. In some cases insurance is compulsory to obtain a visa.
    8.Visa:
    EU citizens do not require a visa to enter Italy. Citizens of other countries should contact their nearest Italian Embassy or Consulate to check the details regarding entry permits. Our ENROLOMENT CONFIRMATION LETTER fulfils one of the requirements to obtain a visa. This paper can only be issued by our Association after the registration form has been received and the fees (20% of total amount + Euro 25,00) have been duly paid. You are responsible for obtaining visas and for any visa-related expenses. In case of visa denial for any reason the Association will return the full amount received (free of bank expenses in case applied).
    9.Personal data:
    The participant authorizes the Istituto Italia CL APS to include her/his personal data on a mailing list. The participant may also periodically receive informative and/or promotional material. The participant may at any time, in accordance with Italian law (art. 13, 675/96), request that her/his personal data be removed from the mailing list of the School.
    10. Photographs:
    The School reserves the right to use photographs taken during courses or free time activities to illustrate its promotional material. If a student wishes that his/her photo should not appear in this material, they should inform Istituto Italia CL Aps in written form. These photos have no commercial or contractual value.
    11. Changing in course programmes:
    The schools reserve the right to modify their course programs.
    12. Acceptance:
    By signing the registration form the participant accepts the General Conditions.

    PAYMENT CONDITIONS

    After confirming the enrollment, the student must settle the membership fee (Euro 25.00) and, as advance payment, 20% of the total course fee booked. Advance payment can be made by bank transfer or PayPal. The balance must be settled by the first day of the course in the same way as the advance payment or by credit card or cash on the first day of class.
    1. Bank details for bank transfer made out to Istituto Italia CL Aps: IBAN IT55 Z030 6909 6061 0000 0181 765 – SWIFT BIC BCITITMM
    2. PayPal: info@istitutoitaliaclaps.it
    The cost of accommodation must be paid directly to the owner of the host property.
    A deposit or credit card number as a guarantee may be necessary depending on the type of accommodation booked.

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